Our relationship with ARS has grown over the past several years. Last year we happily entered into your Priority Service Agreement.
I wanted to take a few minutes to tell you that the service we receive from ARS continues to be outstanding and, in my opinion, above your industry standards. Noting the incredible year we have all gone through, from winter storms, to flooding to a tornado in Western, MA and then a freak winter storm in October, the service we received from ARS was commendable.
Greatly appreciated are the daily reports that we receive from the staff updating us on the claim status and repairs. We do not receive this service from any other restoration company. The notes are always thorough and current.
I would be remiss if I did not mention the great service and contact we have with Lynn [Boivin]. I always know that I can contact Lynn at any time with questions or concerns and she is right there to help.
As a service provider, I recognize and appreciate good service. I also know that folks don’t often take the time to share appreciation. I’m sharing!!
Trish Vassallo, CIC
Personal Lines Manager
Encharter Insurance, LLC
Need help with flooding or water damage in your home? Call ARS Restoration Specialists today at 888.498.8356