Residential Emergency Restoration
ARS...We're There When You Need Us
At ARS, we understand that residential repairs can be disruptive to your family’s daily routine. When disaster strikes, whether it is fire, smoke, flood, mold, and or water damage repair, clean-up, and restoration, ARS Restoration Specialists will be there to help resolve the issue in a timely fashion. We have been working with homeowners in MA, CT, NH, and RI for over 25 years, handling both small and large losses. ARS will work directly with your Insurance Carriers on claim and settlement issues. We are on the Preferred Vendor programs for a number of insurance companies. We pride ourselves in our ability to balance the needs of insurance companies and homeowners in restoration situations. We will communicate daily via email with you and your carrier so you will know exactly where your restoration project stands.
Let us help you get your property back into top condition! Call ARS today at 1-888-498-8356.
THE ARS ADVANTAGE
- Project Managers are all licensed builders.
- Large Loss Managers have degrees in both Civil & Structural Engineering.
- We have 5,000 pieces of drying equipment immediately available, with several thousand more available in less than 24 hours.
- Experience: Our average Field Technician has been an ARS employee for 15+ years.
- Flexibility: we’ve worked in office buildings, parking garages, strip malls, police stations, firehouses, and hospitals, to name a few.
This letter is to inform you of the professionalism exhibited by Mr. Gonzalez and Mr. Del Cid while at my residentce. Their approach and performance are to be recognized. They were polite, neat and efficient. They did an excellent job.
As a writer and instructor in customer service, a construction superviso and a business professional, I know what to expect and what is required from my staff. Mr. Gonzalez and Mr. Del Cid exceeded my expectations.
I have seen, firsthand, how they conduct themselves and I would not hesitate to have Mr. Gonzalez and Mr. Del Cid work on any project.
We are writing you in reference to the outstanding all-around service that your company has recently provided us.
Unfortunately, our home in Holden, MA was one of the casualties of the December ice storm. A pipe in our master bedroom suite burst, causing extensive damage. Our insurance company, Amica, recommended ARS to perform the rehabilitiation. Your clean-up crew arrived promptly the next day. We had several different crews working at our home over the next few weeks, each of which was extremely courteous, professional and competent. My wife was very frazzled by the situation with Christmas soon approaching. Your workers were extremely kind and empathetic to my wife as they mitigated this ordeal. We were very impressed that each member of your crew put on blue booties when entering the house – a nice touch – which kept our inconvenience to a minimum.
We had the pleasure of working with Ron Waddell. Ron is an extreme professional who returned our calls, answered all of our questions, and made the process go very smoothly. We can’t say enough about Ron. You are very fortunate to have a man of his high caliber in your employ.
We hope we never need your service in the future, but if we do, we know who to call. We would be happy to recommend your company to anyone interested.
I want to let you know that I will be arranging for repair contractors directly myself rather than obtaining them through ARS. My wife and I have certain contractors with whom we have worked over several years including those who renovated the kitchen less than 2 years ago. I will contact you separately from this email to finalize the claim.
I also want to thank you for referring me to Ritch Piltch and ARS for the demolition and mitigation control needed immediately at the time of the damage from the ice dam. ARS teams acted quickly, efficiently to remove wet areas, eliminate ice damming and prevent further damage. I was assigned a project manager and a coordinator with back up support to manage the situation day by day including weekends. They monitored drying controls, and removed walls and ceilings only as needed where drying controls did not solve the problem and always with an eye toward avoiding the all-menacing mold.
You will recall that I was frustrated by contractors who specialize in yard care and general handyman work as they did not seem prepared to handle the situation. ARS provides a premier service. I had lost track of Ritch over the past several years having worked with him when his business was younger, so I am very happy that you gave me the reference. I had a serious problem that could have resulted in much more damage had we not brought ARS in when we did.